Frequently Asked Questions
Maintenance
We have a thorough turn checklist to prepare your apartment before moving in.
Yes, we offer on-site maintenance to our residents.
You may submit a work order from your resident portal, or you can call our office.
All maintenance requests are responded to within 24 to 48 hours.
No, if you permit us to enter, and all pets are secured for our entry.
Amenities
Our community offers a dog park, fitness center, swimming pools, grilling stations, soccer field, playground, and a rentable clubhouse for residents, to mention a few.
Yes, off-street parking is available to our residents.
Yes, we are pet-friendly!
Yes, there is a per-pet fee and monthly pet rent.
Yes, we offer a 6-month lease with additional premium cost. Contact our leasing office for more information.
Yes, we do. Please contact our leasing office for more information.
Admin
Appointments are preferred, but we welcome walk-ins.
Xfinity is the internet provider for our area.
You can pay online via the resident portal or in the office with a personal check or cashier’s check.
Yes, you will need to pay a new security deposit. Your deposit will not be transferred, and a new deposit will be required.
Location
We are located near plenty of shopping, dining, major highways, schools, and businesses.
Gwinnett County School District.
Didn't find an answer?
Our team is always ready to answer your questions.
Testimonials
Very easy to apply and get approved. My leasing agent was very attentive. The property is clean and my unit was clean with new appliances. I look forward to staying here.
- Tia, Oct. 2023
Marquis was very honest and helpful during my search. He made sure everything was done and executed really good customer service. The most helpful agent in building.
- Mary. Oct. 2023
Everyone is very kind. It has been a pleasure to live in this neighborhood. I couldn’t ask for a better living experience. There are times when it gets annoying that people leave their dog waste where people walk but overall it is a well maintained neighborhood.
- Benjamin, Sept. 2023
It is very nice and quote. I love that it is gated. I love that it has all the amenities. It was an fast application turn around. The workers are nice.
- Scarlett, Sept. 2023
Great environment, no major complaints or problems and the staff is great, they really go the extra step to make sure your needs are met. Everything is definitely appreciated.
- Tristian, Sept. 2023
Since I moved to the Canopy Glen Apt. I have enjoyed the experience, and the community. I feel very safe and secure living here, I'm not afraid to walk the community at night when I get off work, the security office is always visible.
- Brenda, Aug. 2023
Great place to live, Gated community with pool and exercise room. Also have a soccer field for the soccer players. Playground fir kids and an area for your pets to have fun too.
- Melanie, July, 2023
Amazing place to live , I’ve been here for a month so far and I love it. The units are clean and up to date and my leasing agent Myra is the best she made it so easy for me.
- Sophia, July, 2023
I highly recommend this place as a great living environment. The leasing office is always ready and willing to help whenever I need assistance.
- Junior, May, 2023
My move-in experience was really simple and smooth!! Rosie was very professional and helpful, all my questions were answered as needed! Very great customer service!
- Audra, April, 2023